Shipping Policy

 

Shipping Policy for Unikartio

Effective Date: 01.10.2024

At Unikartio, we work hard to ensure that your personalized products are delivered securely and on time. Below, we outline our shipping policies, including estimated delivery times and fees.

1. Shipping Destinations

We offer international shipping to a wide range of countries, primarily focusing on English-speaking markets. Shipping availability may vary depending on your location.

2. Shipping Costs

  • Flat Rate Shipping: $6.95 for all orders.
  • Free Shipping: Orders over $100 qualify for free shipping.

Shipping costs are calculated automatically during checkout based on your order total. The free shipping threshold applies to the total after discounts but before taxes.

3. Customization Time

All of our products are personalized. Customization typically takes between 4-6 working days before the product is ready for shipping.

4. Estimated Delivery Times

Once your order has been customized and shipped, delivery times are as follows:

  • International: 5-8 working days, depending on the destination country

These are estimated delivery times and may be affected by factors such as customs processing, postal delays, or holidays.

5. Order Processing and Tracking

After customization, we process and ship your order. You will receive a confirmation email with a tracking number to monitor the shipment's progress. Tracking availability may vary depending on the carrier and destination country.

6. Customs, Duties, and Taxes

For international shipments, customs duties, taxes, or other fees may apply upon arrival in your country. These additional charges are the responsibility of the recipient and are not included in our shipping fees.

7. Lost or Delayed Shipments

If your order is lost in transit or significantly delayed, please contact us at info@unikartio.de. We will work with the shipping carrier to resolve the issue. Please note that delays caused by customs or local postal services are beyond our control.

8. Incorrect Shipping Address

Please ensure that the shipping address provided at checkout is accurate. Unikartio is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

9. Contact Information

For any questions or concerns about shipping, please contact us at:

  • Unikartio
  • Address: Endrit Rexhepi, Rruga Behram Abdullahu, Shtedim, 11000, Podujeve, Kosovo
  • Email: support@unikartio.de
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